At Laurentina LLC, we strive to deliver your order as quickly as possible. Our delivery promise is between 3 to 5 business days, depending on the destination city. Occasionally, unforeseen circumstances may prevent us from meeting this timeframe. However, we guarantee that delivery will not exceed a maximum of 30 days. Please ensure that your shipping address is correct at the time of purchase, as we cannot change it once the order has been shipped from our warehouse.

Laurentina LLC is not responsible for delivery errors when the shipping address provided in the order is incorrect, incomplete, or missing necessary information for proper delivery.
Additionally, if a signature is not collected at the time of delivery, you agree to the following terms: you authorize Laurentina LLC to leave the package at your shipping address without obtaining a signature. Laurentina LLC is not liable for any loss or damage that may occur as a result of leaving the package at your shipping address withoutobtaining a signature.

Returns Policy
Merchandise purchased from our website can be returned within 10 (ten)days of the delivery date. Items must be returned in their original condition—unworn, unwashed, unaltered, and undamaged—with all tags and original packaging included. If your return does not meet these conditions, the package will be sent back to you. Damaged returns will not be accepted and will be returned to the customer.

To initiate a return, please email our customer service team at laurentina.info@gmail.com for return approval before shipping your package back. Laurentina LLC is not responsible for return shipping costs unless the return is approved by customer service.